1. Introduction
These terms and conditions govern your use of our website and the physiotherapy services provided by Prime Physio. By accessing our website or using our services, you agree to be bound by these terms.
2. Services
Prime Physio provides physiotherapy assessment and treatment services. All services are delivered by HCPC-registered physiotherapists and are subject to clinical assessment and professional judgement.
3. Appointments
Appointments can be booked online, by phone, or via email. We require a minimum of 24 hours’ notice for cancellations. Late cancellations or missed appointments may incur a charge equal to the full session fee.
4. Payment
Payment is due at the time of your appointment unless prior arrangement has been made with an insurance provider. We accept cash, card, and bank transfer payments.
5. Liability
While we take every care to provide safe and effective treatment, physiotherapy carries inherent risks. We are not liable for any adverse outcomes that occur despite following best clinical practice. Our liability is limited to the cost of the treatment provided.
6. Intellectual Property
All content on this website, including text, images, logos, and design elements, is the property of Prime Physio and is protected by copyright law. You may not reproduce or redistribute any content without written permission.
7. Changes to Terms
We reserve the right to update these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the revised terms.
8. Contact
If you have questions about these terms, please contact us using the details on our Contact page or email us directly.